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Protection When You Need It

Bill Assure protects your utility account during hard times.

Bill Assure provides you peace of mind knowing your utility account could be paid off under certain circumstances.

Bill Assure understands that accidents occur, illnesses strike, and people lose their jobs, making it difficult to meet your financial obligations such as utility payments. We are prepared to help customers manage through the difficulties they may face as they recover.

Stay one step ahead of your expenses when the unexpected happens, and call Bill Assure for help. Find out how your account may be partially or fully waived if you experience an Eligible Event*.

Need more info?

Try our FAQs

What is Bill Assure?

Bill Assure is a utility protection program that protects your utility account during difficult times when you cannot pay your bill.

Why should you consider Bill Assure?

Life is unpredictable. If you are suddenly unable to work, having Bill Assure assist in making your utility payment can be a big help at a very stressful time.

Who is eligible?

As a customer of our partnered Utility, you automatically qualify for Bill Assure. Eligibility begins after 90 days from the effective first invoice date or once the third invoice for the desired utility has been paid and continues for a coverage period coinciding with the term of your utility agreement.

What is an eligible event?

Involuntary Unemployment
Disability
Family Leave Of Absence
Loss Of Life
Hospitalization

How do I find out if I am eligible for benefits?

Please call our office at 325-400-1744, 9:00 am – 5:00 pm, Monday through Friday or email [email protected].

*See Terms Of Service for further details

Get Peace of Mind When You Enroll Today

With Bill Assure, your current balance could be paid off if one of these life events occurs*:

  • Involuntarily unemployed from full-time or part-time work for at least 30 consecutive days
  • Disabled from critical daily activities for at least 30 consecutive days
  • Experience an unpaid family leave of absence for at least 30 consecutive days
  • Hospitalized under certain conditions
  • Loss of life

*See Terms of Service for further details. Bill Assure is not affiliated with any utility. This is not an insurance policy.